Welcome to Comic Play Casino, where transparency and security are at the core of our operations. Our Know Your Customer (KYC) Policy outlines the measures we take to verify the identity of our players, ensuring a secure and responsible gaming environment.
Purpose of KYC
KYC is a crucial element in our commitment to maintaining the integrity of our platform. The primary objectives of our KYC procedures include:
- Age Verification: Confirming that players are of legal gambling age.
- Preventing Fraud: Detecting and preventing fraudulent activities on our platform.
- Ensuring Compliance: Adhering to legal and regulatory requirements.
Information Collected
To fulfill our KYC obligations, we collect specific information from our players, including:
- Identity Information: Full name, date of birth, and government-issued identification.
- Contact Information: Valid email address, phone number, and physical address.
- Financial Information: Details related to transactions, deposits, and withdrawals.
KYC Process
Our KYC process involves the following steps:
- Account Registration: Players are required to provide accurate information during the account registration process.
- Document Submission: Players must submit valid identification documents for verification. This may include a passport, driver’s license, or national ID card.
- Address Verification: Proof of address, such as a utility bill or bank statement, is required to verify the player’s residence.
- Transaction Monitoring: Ongoing monitoring of transactions helps identify any unusual or suspicious activities.
Security Measures
We prioritize the security of the information collected during the KYC process. Our security measures include:
- Encryption: All data transmission is encrypted to prevent unauthorized access.
- Access Controls: Restricted access to KYC-related data is enforced to ensure only authorized personnel can view and process this information.
Data Retention
We retain KYC-related data for the duration necessary to meet legal and regulatory requirements. Once the retention period expires, the data is securely deleted.
User Cooperation
Players are expected to cooperate fully during the KYC process. Failure to provide requested documentation may result in account suspension or closure.
Confidentiality
All KYC-related information is treated with the utmost confidentiality. We do not disclose this information to third parties except as required by law or with explicit user consent.
Updates to KYC Policy
Comic Play Casino reserves the right to update this KYC Policy. Users will be informed of any changes, and it is their responsibility to review and accept the updated policy.
Contact Us
If you have any questions or concerns about our KYC Policy or the verification process, please contact us through our Contact Us section.
Conclusion
Comic Play Casino is committed to ensuring a secure and responsible gaming environment through diligent KYC procedures. We appreciate your cooperation in maintaining the integrity of our platform.
